Effective Date: January 31, 2014
Last Updated: January 31, 2025

At Skyline Trading Co., LTD (“we,” “our,” or “us”), established in 1999, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to safeguard your information.

By using our services or making a purchase, you agree to the terms of this Privacy Policy. Please read it carefully.


1. Information We Collect

We collect both personal information and non-personal information to provide you with our services effectively. The information we collect includes:

  • Personal Information: Name, email address, phone number, billing address, shipping address, and payment details (e.g., credit card or bank account information).
  • Non-Personal Information: IP address, browser type, device information, and browsing activity on our website.

We collect this information to process your orders, improve your user experience, and communicate with you regarding our products and services.


2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Processing: To fulfill orders, process payments, and ship products.
  • Customer Support: To respond to inquiries, provide assistance, and resolve any issues related to your orders.
  • Marketing: To send you updates, promotions, and offers (if you’ve opted in for marketing communications).
  • Website Improvement: To analyze website usage and improve our services based on customer preferences.

We do not share, sell, or rent your personal information to third parties except as necessary to process your transactions or as required by law.


3. Payment Terms

  • Deposit: A 30% deposit is required at the time of order placement to confirm your purchase and begin processing.
  • Balance Payment: The remaining 70% is due before loading of the products for shipping. We will send you an invoice for the remaining balance once the products are ready for dispatch.
  • Payment Methods: We accept payments via bank transfer, credit card, and other secure payment methods.

4. Delivery Terms

  • Production Time: The estimated delivery time for your order is between 1 month to 3 months, depending on the complexity of the product, production schedule, and seasonality. Please note that seasonal demand may affect production time.
  • Shipping: Once your order is ready, we will inform you of the estimated delivery date and provide tracking details for your shipment. We will make every effort to meet the stated delivery time but are not responsible for delays caused by unforeseen circumstances.

5. Security

We take the security of your personal information seriously. We use industry-standard encryption to protect your data during transmission and storage. All sensitive information, including payment details, is processed through secure channels.

However, no method of data transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.


6. Your Rights

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request that we correct any inaccuracies in your personal information.
  • Deletion: Request the deletion of your personal information, subject to legal requirements and our retention policy.
  • Opt-Out: Opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. These tools allow us to remember your preferences, analyze site traffic, and improve functionality.

You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our site.


8. Third-Party Services

We may use third-party services to process payments, ship products, or conduct marketing campaigns. These services may collect personal information, but we ensure that any third-party providers comply with data protection regulations.


9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by updating the Effective Date at the top of this page. We encourage you to review this policy regularly.


10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please feel free to contact us:

Email Us:
📧 info@skyltc.com

Call Us:
📞 (0086) 185 7 6509 250
📞 (0086) 757 2 3637 599
📞 (0086) 757 2 3637 522​

Visit Us:
🏢 #4 Huabao Street, Xiantong Industrial Area
Longjiang Town, Shunde District
Foshan City, Guangdong Province
P.R. China